◆EU Medication AccessPå svenska

Privacy & GDPR

Receptionen.eu is built to help people with valid prescriptions navigate medication availability through appropriately licensed pharmacies and relevant partners in the EU.

We take privacy seriously, especially because information about prescriptions, medication needs and health may be sensitive personal data under GDPR.

Receptionen.eu does not sell personal information. We do not share your data with unrelated third parties for marketing or commercial purposes. We only share information where it is necessary to operate the service, respond to your request, or connect you with an appropriately licensed partner.

What information we collect

Depending on how you use Receptionen.eu, we may collect:

  • Your name
  • Email address
  • Country of residence
  • Information you choose to provide about your prescription or medication need
  • Any documents you choose to upload or send to us
  • Basic technical information about how the website is used

We only ask for information that is needed to understand your request, communicate with you, and help route your enquiry to an appropriate licensed partner where relevant.

How we use your information

We use your information to:

  • Respond to your enquiry
  • Manage the waitlist
  • Understand whether your request may be suitable for a licensed pharmacy or other relevant partner
  • Help you prepare the information needed for a legal and compliant process
  • Improve and maintain the website and service
  • Meet legal, security and compliance obligations

Receptionen.eu does not prescribe medication, provide medical advice, or replace contact with a doctor, pharmacist or licensed healthcare provider.

How we share your information

We do not sell your personal information. We do not share your data with unrelated third parties for marketing, advertising or commercial resale.

We only share personal information when it is necessary to operate Receptionen.eu or to help process your request. This may include sharing relevant information with:

  • licensed pharmacies or medication-access partners involved in assessing or fulfilling your request;
  • technical service providers that help us run the website, database, analytics, email and internal admin systems;
  • legal, compliance or security advisers where needed to meet our obligations.

These providers may only process information for the purposes we instruct. They are not allowed to use your information for their own marketing or unrelated purposes.

Because prescription and medication-related information may be sensitive health data under GDPR, we aim to keep access limited, purposeful and proportionate. We only ask for the information needed to understand your request, communicate with you and, where relevant, connect you with an appropriately licensed partner.

Examples of services that may support Receptionen.eu include:

  • Supabase — database, authentication and storage
  • PostHog — website analytics and product usage analytics
  • Website hosting provider — hosting and technical delivery of the site
  • Email or newsletter provider — waitlist, updates and communication
  • Form or admin tools — managing enquiries and internal workflows

We will never share prescription or health-related information with advertising networks, data brokers or unrelated third parties.

Analytics and cookies

We may use analytics tools such as PostHog to understand how visitors use the website, improve the service and identify technical issues.

Where required, we will ask for consent before using non-essential cookies or analytics.

Legal basis

We process personal data only when we have a lawful basis under GDPR. Depending on the situation, this may include:

  • Your consent
  • Steps taken at your request before entering into a service relationship
  • Our legitimate interest in operating and improving the service
  • Compliance with legal obligations

Where health-related information is processed, we apply additional safeguards because this type of data is considered sensitive under GDPR.

How long we keep information

We keep personal information only for as long as necessary for the purpose it was collected.

Waitlist information is kept until you unsubscribe, ask us to delete it, or the waitlist is no longer needed.

Prescription-related or health-related information is kept only for as long as necessary to handle your request, meet legal obligations, resolve issues, or maintain appropriate records.

Your rights

You have the right to:

  • Request access to your personal data
  • Ask us to correct inaccurate information
  • Ask us to delete your information
  • Object to certain processing
  • Ask us to restrict processing
  • Request a copy of your data
  • Withdraw consent where processing is based on consent

You can contact us at: heidi@receptionen.eu

You also have the right to lodge a complaint with your local data protection authority. In Sweden, this is Integritetsskyddsmyndigheten, IMY.

Security

We use technical and organisational measures to protect personal data, including limiting access to information and using trusted infrastructure providers.

Because prescription and medication-related information may be sensitive, we ask that you only send or upload information that is necessary for your enquiry.

Contact

Receptionen.eu

Data controller: ProgressData Sweden AB

Email: heidi@receptionen.eu

Address: Laxåvägen 48, 12844, Bagarmossen

Last updated: 2026-06-22